FIG 03 Glossary

Definitions.

Canonical definitions of MING Labs vocabulary. Each entry is a schema.org DefinedTerm, sourced and dated.

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4 terms

What is a Hybrid Organisation?

A hybrid organisation deploys AI agents as autonomous team members alongside humans — not as tools, but as colleagues with named roles, defined remits, and ownership of measurable outcomes.

April 2026

Agent Experience

What is Agent Experience (AX)?

Agent Experience (AX) is how AI agents perceive, evaluate, and interact with your brand. It is the new UX — but for machines that buy, recommend, and decide on behalf of people.

April 2026

Methodology

What is the ABC Framework?

The ABC Framework decomposes any role into three layers — A: judgment and relationships (human-owned), B: structured expert work (mixed), C: routine operations (agent-owned). It is how MING Labs assigns ownership when designing human-agent teams.

April 2026

Hybrid Organisation

What is the Comprehension Obligation?

The Comprehension Obligation is a clause in every MING Labs agent job description: the human operator must stay able to reproduce the agent's primary outputs unaided, within 30 minutes, rehearsed each quarter. Fail the rehearsal, and the agent drops one autonomy level until the operator is current again. It is how a hybrid organisation keeps judgment with people while agents do the work, so the firm can always defend, change, and rebuild what an agent produces.

June 2026

Last updated: 2026-06-10 4 concepts JSON inventory All insights