FIG 03 Glossary

Definitions.

Canonical definitions of MING Labs vocabulary. Each entry is a schema.org DefinedTerm, sourced and dated.

All concepts

3 terms
Hybrid Organisation

What is a Hybrid Organisation?

A hybrid organisation deploys AI agents as autonomous team members alongside humans — not as tools, but as colleagues with named roles, defined remits, and ownership of measurable outcomes.

April 2026
Agent Experience

What is Agent Experience (AX)?

Agent Experience (AX) is how AI agents perceive, evaluate, and interact with your brand. It is the new UX — but for machines that buy, recommend, and decide on behalf of people.

April 2026
Methodology

What is the ABC Framework?

The ABC Framework decomposes any role into three layers — A: judgment and relationships (human-owned), B: structured expert work (mixed), C: routine operations (agent-owned). It is how MING Labs assigns ownership when designing human-agent teams.

April 2026
Last updated: 2026-04-17 3 concepts JSON inventory All insights